SUE and PEBKAC

If you are in the Information Technology field you already know what I'm going to talk about, simply based on the subject line above. If you are not, please read on.

I am having to deal with SUE and PEBKAC more and more it seems everyday. SUE and PEBKAC cause more problems for me than anything else. Maybe you've run into error code id10t lately on your computer? I hope not.

SUE stands for Stupid User Error and PEBKAC stands for Problem Exists Between Keyboard and Chair. Did you catch on to error code id10t? I hope you get my point.

Let me give an example. Today I was asked to send out some e-mails for someone because they couldn't get them to work. It turns out that they couldn't get it to work because they weren't typing the e-mail address correctly. They were trying to send messages to briian@domain.com instead of brian@domain.com. Things like that start to really frustrate me. Especially when they think it is a problem with a misconfiguration that I have done on the e-mail server. Something like this happens everyday.

PLEASE don't be SUE or PEBKAC.